- Certificates from Applications Processed October 1, 2019 – January 31, 2020
CKC has experienced technical issues with generating certificates for
registration applications processed between October 1, 2019 and January
31, 2020. A solution has been developed and once CKC staff are able to
return to the office based on Provincial government regulations,
certificates will be printed, undergo a rigorous quality assurance
process and be mailed. A dedicated team will be assigned to this project
and we anticipate this work will be complete by Fall 2020, subject to
the easing of restrictions due to COVID-19 and our ability to return to
CKC's office.
- Certificates from Applications Processed February 1 – March 18, 2020
If you submitted an application that was processed between February 1
and March 18, 2020, and you have not received your certificate via mail,
you can request a PDF Certificate by sending an email to certificaterequest@ckc.ca. In the body of the email, please include your full name, membership number and dog registration number.
- Certificates from Applications Processed March 19, 2020 – Present
Due to COVID-19 and current government directives, CKC’s office is
currently closed. For all applications completed March 19, 2020 and
after, certificates and pedigrees will be emailed as a PDF within five
to 10 business days. In order to receive an electronic copy, you must have a valid, email address on file with CKC. To update your email address, contact Membership Services. Paper copies will be mailed once regular business operations resume. |
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